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Faq's
Support:
MobJab
Forum on HowardForums
actively helps MobJab users to configure their phones and
use the MobJab service. You can also check MobJab
Updates/Blog
for updates on Errors, Fixes, New Features, etc.
What
is IMPS?
What
is IMPS version of Wireless Village you support?
What
are the charges for using MobJab?Are there any hidden costs?
My
Mobile Phone doesnt have a inbuilt IMPS client. Can i still
use your IMPS server to chat with my freinds?
Can
I chat from a PC to a Mobile User connected on MobJab IMPS?
After
i login to MobJab I dont see my contacts/buddies?
Can
i chat with my freinds/buddies on AIM, MSN, ICQ, Yahoo,
Google Talk, Jabber-XMPP external Networks?
Why
are two domains that is mobjab.mobi and mobjab.in required?
What is the difference between this two domains?
After
i login to MobJab I dont see my external networks contacts/buddies?
How
do I Subscribe to a contacts/buddies Presence? Or I dont
see all my contacts/buddies online? Or I dont see any of
my contacts/buddies online? Or My contacts/buddies are not
able to see if I am online/avaiable on MobJab?
What
is the ID I need to use to add my freinds to my contacts?
My
IMPS client hangs as soon as I login Or I am not able to
login to my MobJab account.
I
am not able to connect to MobJab Server. Gives an error
"Connection not avaialble" or "Error Ocured
while Opening Connection" or "Login Failed"
or "Network Error".
What
kind of data/gprs plan should i have from my mobile operator?
How
much data transfer is charged by the Operator by using MobJab
IMPS?
What
kind of GPRS Plan should i subsribe with the Mobile Operator?
What kind of GPRS Settings should i do on the mobile phone?
Can
i use Wi-Fi as the Access point for the IMPS client?
If
I am chatting on MobJab IMPS server and I get a phone call
and I pick it up will MobJab Disconnect?
Do
you use any Anti Spam/Anti Flooding Filters?
Are
there any warranties for this service?
What
is IMPS?
Nokia calls it "Chat/IM/Presence". Sony Ericsson
calls it "My Friends". Motorola calls it "IM".
Mobile Phones have inbuilt IMPS (Instant Messaging and Presence
Service) clients used for Instant Messaging/Chatting and
Presence services.
What
is IMPS version of Wireless Village you support?
IMPS version 1.1 and version 1.2 of Wireless Village Protocol
is supported by MobJab.mobi IMPS Server Note that IMPS version
1.3 is NOT supported by MobJab.mobi IMPS Server.
SonyEricsson
A200 platform phones like w910i, K850i, Z750a are some of
the mobile handsets which have 1.3 version of Wireless Village
Protocol.
What
are the charges for using MobJab?Are there any hidden costs?
Absolutely
NONE. and we dont intend to charge for in future also. MobJab
would always be FREE for its users. Kindly keep in mind
that your Mobile Operator would charge/bill you for the
GPRS plans.
My
Mobile Phone doesnt have a inbuilt IMPS client. Can i still
use your IMPS server to chat with my freinds?
Yes.
You can. If your phone doesn't have an inbuilt IMPS client,
you might want to download the MobJab
J2ME/Java IMPS Client/Application that you can install
on any Java enabled mobile handset.
Can
I chat from a PC to a Mobile User connected on MobJab IMPS?
Yes
You can. You can now chat from your Windows/Mac/Linux OS
based PC and chat with Mobile Users having MobJab Connectivity.
You just need to login to the Web Client
of MobJab for a PC/Computer to Mobile
Chat with your MobJab username/password and you can
chat with your mobile buddies and your mobile buddies can
chat with you.
After
i login to MobJab I dont see my contacts/buddies?
You
would require to change/update your presence to "Available/Online"
and then your contacts/buddies will be displayed. For SonyEricsson
handsets you need to select "Watching Users" to
see your contacts and then add them from there (Thanks to
Eric Strebel for pointing this out).
Can
i chat with my freinds/buddies on AIM, FaceBook, MSN, ICQ,
Yahoo, Google Talk, Jabber-XMPP external Networks?
AOL Instant Messenger - AIM,
FaceBook Messenger,
GoogleTalk-Gtalk Messenger and
Jabber-XMPP Messenger,
MSN Messenger,
Yahoo Instant Messenger - YIM and
ICQ Messenger are supported.
Do
remember that Fetching External IM buddy list is a phone
memory/processor intensive process. For example SonyEricsson
mobile handsets do not login to MobJab IMPS Gateway if there
are more than 50 contacts.
MobJab
IMPS Gateway doesnt limit the number of contact entries
on the connecting IMPS client.
Why
are two domains that is mobjab.mobi and mobjab.in required?
What is the difference between this two domains?
MobJab
IMPS Gateway on mobjab.mobi supports IMPS version
1.1 and 1.2 connectivity and
AOL Instant Messenger - AIM,
FaceBook Messenger,
GoogleTalk-Gtalk Messenger and
Jabber-XMPP Messenger,
MSN Messenger,
Yahoo Instant Messenger - YIM and
ICQ Messenger are supported.
MobJab
IMPS Gateway on mobjab.in has been taken down and
development stopped.
After
i login to MobJab I dont see my external networks contacts/buddies?
When
you first login to your MobJab account after you have added
AIM/Gtalk/MSN/ Yahoo/ ICQ external networks in your account
you would get a presence message from the server asking
your authorisation that if you want to add your buddy on
the external network to your buddy list and subscribe to
his presence. You need to add and authorise and subscribe
to presence of the external transports buddies. Else you
wont see the external buddies presence.
How
do I Subscribe to a contacts/buddies Presence? Or I dont
see all my contacts/buddies online? Or I dont see any of
my contacts/buddies online? Or My contacts/buddies are not
able to see if I am online/avaiable on MobJab?
You
need to subscribe to the users presence to come to know
if that user is online or offline. Log on to the Web Client
and when you scroll the mouse over the contacts you will
get the subscription status as follows:

There
are 4 values for subscription status as follows:
1.
None: This means neither you nor your contact has subscribed
to each others presence updates.
2.
To: This means only you have subscribed to your contacts
presence updates.
3.
From: This means only the contact has subscribed to your
presence updates.
4.
Both: This means both you and your contact have subscribed
to each others presence updates.
You
should have subscription status as "Both" for
receiving the contacts presence updates and the contact
also receiving your presence updates.
You
can subscribe to your contacts presence by selecting the
particular contact on the Web Client then right click the
mouse and selecting the "Subscriptions" option.

What
is the ID I need to use to add my freinds to my contacts?
The
MobJab ID would be UserName@mobjab.mobi Or UserName@mobjab.in
depending on which IM Gateway you are using.
My
IMPS client hangs as soon as I login Or I am not able to
login to my MobJab account.
Chances are that you have got more then 40-50 MobJab buddy
list on your MobJab account and the handset memory is not
able to handle the processing of buddy list members. We
have noticed that SonyEricsson phones wont login to the
MobJab server if there are more than 50 contacts in your
contact list.
I
am not able to connect to MobJab Server. Gives an error
"Connection not avaialble" or "Error Ocured
while Opening Connection" or "Login Failed"
or "Network Error".
Either
your Data/GPRS connectivty is not stable or your Mobile
Operators Data/GPRS network is not able to connect to MobJab
Server. Try connecting after some time.
If
the error "Login Failed" or "Authentication
Failed" persists and you have entered the correct username
and password of MobJab IMPS Server then most likely your
IMPS client has 1.3 wireless village protocol version which
is NOT supported by MobJab.mobi IMPS Server. You would require
to use the MobJab.in IMPS Server.
What
kind of data/gprs plan should i have from my mobile operator?
MobJab
IMPS Gateway will run on any kind of data plan from your
mobile operator. This can be either Internet access data/gprs
plan from your mobile operator which is called Full access
Internet plan Or Wap access data/gprs plan which is called
Limited access Internet plan.
How
much data transfer is charged by the Operator by using MobJab
IMPS?
The
data transfer amount depends very much on the phone in use
and what server features it supports. We have noted that
for Motorola handsets the data transfer is more as compared
to Nokia and Sony Ericsson. We would recommend that
you opt for a unlimited data usage plan paying a fixed amount.
What
kind of GPRS Plan should i subsribe with the Mobile Operator?
What kind of GPRS Settings should i do on the mobile phone?
Go
in for a unlimited data plan if avaialble. Select GPRS connection
Unlimited Time or GPRS connection when avaiable or GPRS
connection Always Oline. This would help in keeping the
IMPS client connected via MobJab Server live all the time
on your handset.
Can
i use Wi-Fi as the Access point for the IMPS client?
Yes
you can. The way round it is to copy a existing packet data
access point, rename it to say "IM connection",
then go to the IM settings and select that access point
setting for connecting to the IM client. Then go back to
your phones connection settings and change the "IM
connection" from packet data to Wi-Fi. Now your IM
client should connect via Wi-Fi instead of packet data.
(Thanks to Richard Siddle for this)
If
I am chatting on MobJab IMPS server and I get a phone call
and I pick it up will MobJab Disconnect?
Some devices need to close Chat/IM applications when a phone
call starts, in those cases MobJab IMPS server sends the
call request to the device platform and exits and you would
need to login in again.
Do
you use any Anti Spam/Anti Flooding Filters?
Yes
we do. We allow maximum 5 messages that a MobJab user can
send to another MobJab user without receiving at least one
message back from that MobJab user.
Are
there any warranties for this service?
We
do not provide any warranties for this service. We operate
this site as a free public version of the system and all
users should treat this service accordingly.
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