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Faq's
Support:
MobJab
Blog actively helps MobJab users to configure their phones
and use the MobJab service. Should you have any queries/questions/suggestions/feedback,
please refer to the MobJab
Blog.
What
is IMPS?
Nokia calls it "Chat/IM/Presence". Sony Ericsson
calls it "My Friends". Motorola calls it "IM".
Mobile Phones have inbuilt IMPS (Instant Messaging and Presence
Service) clients used for Instant Messaging/Chatting and
Presence services.
What
are the charges for using MobJab?Are there any hidden costs?
Absolutely
NONE. and we dont intend to charge for in future also. MobJab
would always be FREE for its users. Kindly keep in mind
that your Mobile Operator would charge/bill you for the
GPRS plans.
My
Mobile Phone doesnt have a inbuilt IMPS client. Can i still
use your IMPS server to chat with my freinds?
Yes.
You can. If your phone doesn't have an inbuilt IMPS client,
you might want to download the MobJab J2ME/Java IMPS Client/Application that you can install on any
Java enabled mobile handset.
Can
I chat from a PC to a Mobile User connected on MobJab IMPS?
Yes
You can. You can now chat from your Windows/Mac/Linux OS
based PC and chat with Mobile Users having MobJab Connectivity.
You just need to login to the Web
Client of MobJab for a PC/Computer
to Mobile Chat with your MobJab username/password and
you can chat with your mobile buddies and your mobile buddies
can chat with you.
After
i login to MobJab I dont see my contacts/buddies?
You
would require to change/update your presence to "Available/Online"
and then your contacts/buddies will be displayed.
Can
i chat with my freinds/buddies on AIM, MSN, ICQ, Yahoo,
Google Talk external Networks?
You
can use your MobJab Login details and connect to a number
of other IM Gateways like 
AOL Instant Messenger - AIM, 
MSN Messenger, 
Yahoo Instant Messenger - YIM and 
ICQ Messenger from your Mobile Handset. Do remember that
Fetching External IM buddy list is a phone memory/processor
intensive process and we have observed that if there are
more then 50 buddy contacts then it becomes difficult for
the phone memory/processor to handle it and the mobile phone
crashes.
What
is the ID I need to use to add my freinds to my contacts?
The
MobJab ID would be UserName@mobjab.mobi
I
dont see my buddy/contact list on my IMPS client or I dont
see the status of my buddy/contact list on my IMPS client.
Change your status/presence to "Available/Online"
and that should resolve this problem.
My
IMPS client hangs as soon as I login Or I am not able to
login to my MobJab account.
Chances are that you have got more then 40-50 MobJab buddy
list on your MobJab account and the handset memory is not
able to handle the processing of buddy list members. We
have noticed that SonyEricsson phones wont login to the
MobJab server if there are more than 50 contacts in your
contact list.
I
am not able to connect to MobJab Server. Gives an error
"Connection not avaialble" or gives an error "Error
Ocured while Opening Connection".
Either
your GPRS connectivty is not stable or your Mobile Operators
GPRS network is not able to connect to MobJab Server. Try
connecting after some time.
What
kind of data/gprs plan should i have from my mobile operator?
You
should have a Internet access data/gprs plan from your mobile
operator. Its called Full access Internet plan. If you are
subscribing to Wap plan you wont be able to use IMPS services.
Do
you use any Anti Spam/Anti Flooding Filters?
Yes
we do. We allow maximum 5 messages that a MobJab user can
send to another MobJab user without receiving at least one
message back from that MobJab user.
How
much data transfer is charged by the Operator by using MobJab
IMPS?
The
data transfer amount depends very much on the phone in use
and what server features it supports. We have noted that
for Motorola handsets the data transfer is more as compared
to Nokia and Sony Ericsson. We would recommend that
you opt for a unlimited data usage plan paying a fixed amount.
What
kind of GPRS Plan should i subsribe with the Mobile Operator?
What kind of GPRS Settings should i do on the mobile phone?
Go
in for a unlimited data plan if avaialble. Select GPRS connection
Unlimited Time or GPRS connection when avaiable or GPRS
connection Always Oline. This would help in keeping the
IMPS client connected via MobJab Server live all the time
on your handset.
If
I am chatting on MobJab IMPS server and I get a phone call
and I pick it up will MobJab Disconnect?
Some devices need to close Chat/IM applications when a phone
call starts, in those cases MobJab IMPS server sends the
call request to the device platform and exits and you would
need to login in again.
Are
there any warranties for this service?
We
do not provide any warranties for this service. We operate
this site as a free public version of the system and all
users should treat this service accordingly.
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